What is your shipping, return and cancellation policy?
As of this time, each of our Partners has their own individual shipping, return and cancellation policy. Please email hello@shopursanova.com and we will be happy to help assist you.
Where does Ursa ship to?
Our products ship to all 50 states of the United States.
When will my order ship?
Overall processing times will varies depending on vendors. You will be notified once your product shipment is confirmed via the email used at checkout.
When will my order arrive?
Orders are typically shipped via UPS so depending on your location from the vendor, orders will typically arrive within 3-7 business days. Some vendors make their products to order, so there will be delay for production time.
Can I track my order?
When your order is shipped out, you will receive an email with your tracking details. If you do not receive this email within 5 days of order, please let us know via email at info@shopursanova.com.
Do you ship internationally?
Yes, we do! However, some products are only available within the United States.