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Shipping & Returns
What is your shipping, return and cancellation policy?
As of this time, each of our Partners has their own individual shipping, return and cancellation policy. We do not yet have an overall policy in place. Please contact them separately and check back for updates.
Where does Ursa ship to?
Our products ship to all 50 states of the United States and across the globe, depending on the vendor!
When will my order ship?
Overall processing times will varies depending on vendors, but most orders ship within 1-3 business days. You will be notified once your product shipment is confirmed via the email used at checkout.
When will my order arrive?
Orders are typically shipped via USPS so depending on your location from the vendor, orders will typically arrive within 3-7 business days. Some vendors make their products to order, so there will be delay for production time.
Can I track my order?
When your order is shipped out, you will receive an email with your tracking details. If you do not receive this email within 5 days of order, please let us know via email at firstname.lastname@example.org.
Do you ship internationally?
Yes, we do! However, some products are only available within the United States.