Our Brands demonstrate the high-quality standards we set that promote a healthy and sustainable lifestyle. Amongst these criteria are the following:

  • Health & Wellness: Products that are health conscious and improve the mind and body, whether that be through fitness, better nutrition, mental wellness or sexual wellness.
  • Clean Production: Products that are sustainably produced without harmful chemicals like BPA and GMOs and inflict minimal or no harm on the natural environment.
  • Vegan and Cruelty Free: Natural products are manufactured or developed by methods that do not involve experimentation on animals.
  • Responsibly Made: Brands committed to Fair Trade policies such as no child labor, a fair living wage and hours, environmental and social consciousness productions are taken into account.
  • Zero or Low Waste: Minimal or zero waste and water used during the production of goods.
  • Recycled: Products made organically from existing materials, sustainable fabrics, metals or fibers as well as upcycled content.
  • Carbon footprint: Partnerships that use recycled packaging, offset carbon and compostable packaging.
  • Philanthropy: Organizations that socially conscious, support their community and give back to the greater good of humanity.

As of this time, each of our vendors has their own unique shipping, return and cancellation policy. We do not yet have an overall policy in place as we are simply a marketplace.

Please contact them separately and check back for updates.

Our products ship within all 50 states of the United States and across the globe, depending on the vendor.

Processing times will vary depending on vendors, but most orders ship within 1-3 business days. You will be notified as soon as shipment is confirmed via the email used at checkout.

Orders are typically shipped via USPS so depending on your location from the vendor, orders will typically arrive within 5-7 business days. Some vendors make their products to order, so there will be delay for production time. Please check with the Brand for a more specific answer.

When your order is shipped out, you will receive an email with your tracking details. If you do not receive this email within 5 days of order, please let us know via email at info@shopursanova.com .

Yes, we do! However, some products are only available within the United States.

We are excited to announce that 2% of our quarterly profits go towards healthcare and environmental causes. If you have any philanthropies in particular you would like us to partner with, please reach out at info@shopursanova.com.

Upon checkout, there will be an option for you to reduce your carbon footprint! If selected, you will receive an email detailing how your contribution (usually around $2) has helped create a better world. Your money goes to deforestation, building new renewable projects and more!